Tag Archives: e-mail

Is It Wise To Start An E-mail With An Apology?

Posted on September 14, 2011 by

I received an e-mail this week that started with an apology for intruding on my time. Don’t do that. Yeah, I know… we want to be polite and we really don’t want to feel like we’re intruding. The fact is, … Continue reading →

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Maybe You Should Stop Asking Customers to Contact You With Questions

Posted on June 6, 2011 by

I’ve hit my breaking point with businesses that create e-mail addresses or contact forms and say they want to hear from you, but feel no need to respond when you ask a question about their product or service. You’d think … Continue reading →

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Yes, I Work With Clients In Other Countries… And Love It!

Posted on October 28, 2010 by

I can remember my first visit online in the 90s. Some of you might remember Prodigy. Prodigy was one of the most popular online services in the U.S. until AOL overtook them. (Actually, AOL stomped them into the ground, but … Continue reading →

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