Tag Archives: Customers

How Often Should You Blog?

Posted on August 29, 2011 by

One of the top questions I get when I speak to groups or individuals about the importance of blogging is, “How often should I write something for my blog?” The short answer is, there’s no perfect amount that applies in … Continue reading →

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Maybe You Should Stop Asking Customers to Contact You With Questions

Posted on June 6, 2011 by

I’ve hit my breaking point with businesses that create e-mail addresses or contact forms and say they want to hear from you, but feel no need to respond when you ask a question about their product or service. You’d think … Continue reading →

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Do Prospects Care About You, Or Just Your Product?

Posted on June 13, 2010 by

On another blog I visit, the discussion came up about whether it’s good for freelancers to explain why they do what they do. Until last year, I didn’t think potential clients of mine cared about why I’m a designer and … Continue reading →

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